To start a Receive Order go to the "Scanner" page on Supply'd (this will only show on Supply'd scanners). To receive an order go to "Receive Order".



Select the location you would like to receive into and click "START".

There are 3 ways to locate the order you want to receive:

  1. If the order was placed with a Supply'd supplier and they provide you with an invoice or pack slip, you can scan the QR code on either of these documents to start receiving. 

  2. If you have barcoded items on the order simply scan a product to be received. If an order is found that has not yet been received it will show in a list. Simply select the order you are receiving to start the receive. 

  3. If there are no barcoded items or Supply'd QR you can tap "Search Orders" and enter the Purchase Order number or supplier name to locate the order.

Please Note: Most suppliers will provide the purchase order number in an order reference which matches what was sent from Supply'd. 

Once the order has been located and opened you will be presented with a list of the items for this order and the first one highlighted. You can scan an item to highlight it and increase the quantity, or press the plus.

If you have "Auto Next" enabled the scanner will automatically jump to the next product after the required quantity has been scanned or added. If items are missing and you would like to ignore them or partially ignore you can tap the "Skip" or "Done" button at the bottom of the item. 


If you want to assign batch information to items when receiving tap the 3 dots next to the items batch data. There are 3 options in this menu. 

  1. Edit Batch: Allows you to assign any batch information to an item being received such as batch code, pricing, expiry and production date. See further details below. 
  2. Match Batch: Allows you to match it with an existing batch in the system.

  3. Split Batch: If there are different batches being received for the same item you can use this to split into another batch. You can then choose one of the options above to add different batch information and the applicable quantities. 

Helpful Setting: If you are assigning batches to most items you may find the "Auto Next" function that is on by default problematic. If you want to disable the receive automatically jumping to the next item after the quantity has been selected go to Settings > Order Settings > Receiving Orders, for "Auto Next" select "Never" and click "Save". This will prevent the system from automatically jumping to the next product. 


Most commonly you would select "Edit Batch", in which case an overlay will appear where you can enter any relevant details for the batch. 

  • Batch Code (Optional): A batch code reference for this item.

  • Cost of Goods (ex tax): The cost of goods for a unit (or what is defined in your inventory carton qty if not units). This is used for margin calculations when the item is sold. You can press "FILL BUY PRICE" to pull the current average buy price if it is empty. 

  • Carton Price (ex tax): The price for 1 carton when ordered (if ordering in units or the same as the inventory carton qty, this should match the COGS [Cost of Goods] field above). Adjusting this price will automatically update the COGS relative to the carton qty. A new price will also update the original purchase order to match the price inputted. 

  • Production Date (Optional): The date the product was produced. 

  • Expiry Date (Optional): The expiry date of the batch.

  • Expiry Type: The type of expiry either "Best Before" or "Use By". If the Expiry Date is not provided this field will be ignored.

After the relevant data is added click "Save" to apply it to the batch. 


Repeat these steps for each item on the order. 

There is a number of additional features within the receive order menu (3 Dots in the top right) against the order: 

  1. Finalise Receive: Finalise the receive putting the relevant items into inventory. Ensure you have received all items on the order before finalising.

  2. Receive All: Receive all items on the order and finalise. Do not use this function if you need to assign batch information or check stock. Disabled by default, can be enabled under Settings > Order Settings > Receiving Orders and set "Allow Receive All" to "Yes". 

  3. Change Location: If you have multiple locations and need to change the location you are receiving into.

  4. Add Shipping Charge: Add a shipping charge to the order. When adding the shipping charge you can choose how the cost is assigned to the cost of goods of each item (if at all). Once added the purchase order would also be updated with the relative shipping charge. 

  5. Attach File: Allows you to attach files to the purchase order such as invoices, images etc. Useful if you would like to digitalise invoice management or store details of damaged goods etc. All Supply'd scanners are fitted with cameras to support this functionality. 

  6. Cancel Receive: Cancel the receive, all batch and receive data will be removed. 

Once all items have been received you can tap "Finalise" to complete the receive. If the full receive is available you will be given a warning before proceeding. 

Once the receive has been finalised the order will status will be changed to Completed and any relevant stock will be added to inventory for tracking. 

If you need to receive in items that are not associated to an order you would instead use the "Receive Stock" function which is for receiving items not associated to an order.