Products in Supply'd use a "Simple Product" methodology, meaning for each size, colour or flavour of product you would create a new product. 

There are 2 ways to import products to Supply'd. 

  1. Manually add products Supply'd
  2. Bulk import products to Supply'd from a CSV template (see here.)

Manually Adding Products

Manually adding products to Supply'd is easy, there is a number of options so it can be good to understand what they all are and their purpose. To add a product select "Products" from the menu, then click the "Add +" button in the top right-hand corner and follow the guidance below:

  • Brand [required] - Defines the brand or the manufacturer of the product. In the example above of Sungold Full Cream Milk 2lt,  the brand would be "Sungold". When typing in this field it will be suggestive of potential brands we already have in Supply'd, if the brand you're typing isn't in the list you would simply type it in the field without selecting an auto-select option.

  • Name [required] - Defines the product name. As the brand and size can be entered in alternative field you would enter it without the extra details. For example if you have a Sungold Full Cream Milk 2lt you would simply put the name as "Full Cream Milk".

  • Category [required] - Defines the category on your supplier profile that you would like this product to sit under. Supply'd is flexible with categories to allow you to define your own so you can group your products in any way you choose. For example, with our product Sungold Full Cream Milk 2lt, if you are a milk distributor you may opt to have a "Full Cream Milk" category, or if you sell lots of other products not just milk you may opt to have the category as simply "Milk".

  • Size - Defines the size of the product. For example with our product Sungold Full Cream Milk 2lt we would define the size as "2" and select "Litres" on the drop down. This will be displayed elegantly to the customer when purchasing.

  • Product Image - Allows you to upload a product image to Supply'd. We recommend a square image at least 640 x 640px with a transparent background as a PNG file. It will also allow JPG files to be uploaded if you you don't have transparent images available.

  • SKU [required] - Defines the SKU of the product. This should be a unique identifier for the product. The same SKU cannot be used on multiple products.

  • Unit Barcode - Defines the barcode of the product. This should be the barcode of an individual item in the carton. This allows customer to scan an item to find it quickly in Supply'd for ordering our re-ordering.

  • Carton Barcode - The barcode on the carton of this product (if different to the unit barcode or parent carton barcode).
  • Description - Allows you to enter a detailed description of the product. This is useful to give customers extra information to assist them with making their purchasing decisions. For example you may include any allergen information and/or ingredients as well as descriptive details of the product.

  • Tags - Allows you to select a number of tags that suit the product. Tags are predefined by Supply'd and are used to match particular product types. For example, whether the product is vegan, vegetarian, nut free, gluten free etc. Customers can use tags to find all vegan products that match a given search query. 



  • Country of Manufacture - The country the product was made in. This is a drop-down box.

  • Ingredients - Any ingredients contained in this product. Leave blank if not applicable.

  • Allergens - Contains - Allergens that are present in this product. Enter the allergens only, separated by a comma. (eg. "dairy, nuts". Don't include leading statements such as "Contains". Leave blank if not applicable.

  • Allergens - May Contain - Allergens that may be present in this product. Enter the allergens only, separated by a comma. Don't include leading statements such as "May contain". Leave blank if not applicable.

  • Nutrition Information - Click the "Edit" button to enter the nutritional information for this product, if applicable.

  • Storage Type - Select the type of storage required from the drop-down selection. (eg. ambient, refrigerated etc.)

  • Shelf Life - Suitable for food products, this field allows you to provide guidance on the shelf life of a product. For our example product Sungold Full Cream Milk 2lt, we provide a guarantee of minimum 2 weeks shelf life upon delivery to the customer. For this we would add the value "14" and select "Days" from the drop down.

  • Carton Size (cm) - Defines the width, height and depth of the carton in centimetres. This is used for third party applications such as Shippit in order to provide live quoting on products.

  • Carton Weight (kg) - Defines the weight of the carton in kilograms. For our example product Sungold Full Cream Milk 2lt, each bottle weighs 2kg and comes in a crate of 9 so the total weight would be entered as "18". This is used for third party applications such as Shippit in order to provide live quoting on products.

  • Product Type - Define the type of product this is from the drop-down selection, eg. whether it is a standard product, bundled or recipe.




  • Buy Product - Toggle on if you buy this product from a supplier. When toggled an additional field will show.



    • Type to filter and select the supplier's name. Click "Add". Additional fields will show.

    • Purchase By* [required] - From the drop-down, select whether this item is purchased by single units or by the carton.

    • Purchase Carton QTY* [required] - Defines the number of units in a carton. For our example product Sungold Full Cream Milk 2lt, it comes in a crate of 9 milks so would enter the value "9". If you would also like to sell the product individually you would need to add the same product again and enter the Carton QTY value of "1".

    • Buy Price (ex Tax)* [required] - Defines the price of the carton excluding GST. For example the wholesale price of our example product Sungold Full Cream Milk 2lt is $2 ex GST per bottle, it is sold in a crate of 9 so the value would be "$18.00".

    • Buy Tax* [required] - Select whether or not GST applies to this product when purchasing.

    • Supplier's SKU - The SKU or unique identifier for this product to be used when sending orders to the supplier. Leave blank to use the overall product SKU.

      If this product is purchased from more than one supplier, additional suppliers can be added by repeating the steps above.

  • Sell Product - Whether or not you sell this product. Additional fields will show when this is toggled on.



    • Price (inc tax)* [required] - The default sell price for this product. This is used in place of each sales channels price if they are left blank.

    • Sale Price (inc tax) - If this product is on sale, enter the sale price here. Leave blank for no sale price.

    • Tax* [required] - Select whether or not GST is applicable to this product when selling.

  • if you want to sell this product on Supply'd. Additional fields will show when this is toggled on.



    • Supply'd Price (ex tax) - The price for a carton/unit on supply'd, excluding GST.

    • Supply'd Sale Price (ex tax) - If this product is on sale on Supply'd, enter the sale price here, excluding GST. Leave blank if the product is not on sale.

    • Tax* [required] - Select whether or not GST applies to this product when selling on Supply'd.

    • Unit RRP (inc tax) - Defines the recommended retail price for each unit within a carton inclusive of GST. For our example product Sungold Full Cream Milk 2lt, it retails for $3.50 per bottle so we would simply enter the value as "$3.50". This is used to give guidance to thee customer on what to charge for the product, as well as allows us to calculate margins for the customer.

    • Sold on Supply'd As* [required] - Whether you store/sell this product by the unit or as a carton on Supply'd. Choose "Same As Inventory" to use the same setting as product is stored in.

    • Carton QTY* [required] - How many units in a carton when selling on Supply'd. This field is only visible when "Carton" is selected in "Sold on Supply'd As".

    • Visibility* [required] - Defines whether or not the product is available to be discovered in the marketplace. This is useful if you have products that you only offer to specific customers and want to allow them to purchase through Supply'd, but don't want other customers to buy it. Select "In Marketplace" to have the product available in the marketplace, or "Not Visible" to hide the product from the marketplace.

      • In Marketplace - The product will be visible to customers in the marketplace that match a business type in the "Sell To Categories" list.

      • Out of Stock - The product is visible in the marketplace, but marked as out of stock and cannot be ordered.

      • Not Visible - The product will not be visible to customers in the marketplace. It can only be used when manually creating a sales order.

      • Specific Customers - This option will appear if you select "Not Visible" in the "Show In Marketplace" field.




    • Sell To Categories [required] - This option will appear if you select "In Marketplace" in the "Visibilty*" field. Allows you to define the categories of businesses that you target with this product. For our example product Sungold Full Cream Milk 2lt, we sell this product to bakeries, cafes, restaurants, hotels, caterers, offices and food production. As such we would select each of the appropriate options from the drop down. This will then target these audiences within your service area. For a full list of buyer categories click here.

    • Assign To Customer - This option will appear if you select "Specific Customers" in the "Visibility" field. Allows you to define the customers that can purchase this product. Only customers that you select can order this product. The customer must have already be you customer or have invited to Supply'd. To find out more about adding a customer click here.

    • Requires Liquor Licence - Select "Yes" or "No' from the drop-down. If "Yes" the customer will be required to provide their liquor licence.

    • Restrict By Shipping Zones - If this product is only available in certain shipping zones, you can select the available zones here. Leave blank for availability in all zones.

  • Sell on Shopify - Shopify Store? - Toggle on if you would like to sync this product to your Shopify online store. Additional fields will show when this is toggled on.


    • Shopify Store Price (inc Tax) - If you would like to set a different for your Shopify Store to the product price you can override it here. This price will sync to the Shopify Store only. Leave blank if the Shopify price is the same as the product price from above.

    • Shopify Store Sale Price (inc tax) - If your product is on sale, you can enter the Shopify Store sale price here. This price will sync to the Shopify Store only. Leave blank if the product is not on sale or Shopify sale price is the same as the sale price from above.

    • Shopify Store Tax - If you would like to set a different tax for Shopify Store to the product tax you can override it here. This tax will sync with Shopify Store only.

    • Collections - The Collections you would like to feature this product under in your Shopify Store.

    • Track Inventory - Whether or not to track inventory on this item in Shopify Store. Select "Yes" or "No" from the drop-down.

    • Stock Buffer - Set a buffer for this products inventory sent to Shopify. A buffer will reduce the quantity of each products inventory by the buffer amount to help prevent overselling. Leave blank to use the default set in your integration settings.

  • Toggle on if you would like to sync this product to Square. Additional fields will show when this is toggled on.


    • Square Price (inc Tax) - If you would like to set a different for Square to the product price you can override it here. This price will sync to Square only. Leave blank if the Square price is the same as the product price from above.

    • Square Sale Price (inc tax) - If your product is on sale, you can enter the Square sale price here. This price will sync to Square only. Leave blank if the product is not on sale or if the Square price is the same as the sale price from above.

    • Square Sale Price (inc tax) - If your product is on sale, you can enter the Square sale price here. This price will sync to Square only.

    • Square Tax - If you would like to set a different tax for Square to the product tax you can override it here. This tax will sync with Square only.

    • Square Product Name - If you would like to override the default product name synced to Square, you can enter a new name here. Leave blank to sync to the default configured name.

    • Sales Unit - How is this item sold. Default is by item, however, if the item is sold by weight or length you can set the appropriate option here.

    • Track Inventory - Select "Yes" or "No" from the drop-down whether or not to you would like to track inventory on this item in Square.
  • Advanced - Advanced Settings for this product. Additional fields will show when this is toggled on.



    • Store Inventory As* [required] - Select whether you store/sell this item by the unit or as a carton.



      • Carton QTY* [required] - How many units in a carton when selling. This field will only show when "Carton" is selected in "Store Inventory As".

    • Enable Picking - Select whether or not this item should appear in pick lists. If "No" the item will only show at the packing stage.

      • Collate Picking - Select whether or not to collate this item in picking when multiple are ordered. This is useful for instances where additional meta data may be present for imported orders. This field is only displayed when "Yes" is selected in "Enable Picking".

  • Notes - Add any desired notes about this product.



  • Click SAVE to add the product. ("Save Product" is also an option on the top of the form when clicking the three dots on the top right-hand corner.)



Editing Products - If you would like to edit a product, simply go to "Products" then click on the product, click on the three dots on the top right-hand corner, then select "Edit Product".

Deleting Products - If you would like to delete a product, simply go to "Products" then click on the product, click on the three dots on the top right-hand corner, then select "Remove Product". Confirm you want to delete the product by clicking  "Remove".